our customer care very seriously. While our
aim is to make our website easy to
understand and navigate, we appreciate there are
times when you may need a bit of assistance.
We also provide
FREE Advice and
to Customers, Artists and
Businesses looking to use our
Glow-in-the-Dark or UV technology in their
own projects and products.
Please bear in mind our telepathy skills are
limited, so if you could explain in detail
what it is you are trying to achieve, under
what conditions and why, it will help us to
understand your problem or idea better.
We shall respond to you within
24 hours, during regular business hours. All email
correspondence is completely confidential.
Click below to see our Frequently Asked Questions page:
- 17:00 GMT)
W have a new Live Help facility for our online
customers. We will now be able to provide immediate
answers to questions and offer real-time web based
on the above icon for assistance.
Business Hours only + Out-of-Hours Voice Mail)
UK: 0161 726 5904
EU & International:
0044 161 726 5904
0161 662 7253
161 662 7253
Please send your Purchase orders, or approved returns to:
Please click here to see our
returns page for what can and cannot be returned
PO Box 431
Please note: As a manufacturing facility and
not a retail outlet, we regret we are unable to
accommodate customer collections or site visits.
(user name =
with our new product developments and innovations via
note: We do not monitor our Facebook page so
it should not used for support or customer service
enquires. Please see above for how to contact us with
matters for our attention.
find out more about us
and our Company Profile